Africa is infamous for its bad organisational skills. However, after attending a match at the Port Elizabeth stadium, one can hardly maintain this view.
From the street to one’s seat, a spectator will pass no fewer than eight rows of guards and volunteers. Each group has a specific role to play and they play them beautifully:
1) Ticket check
One’s ticket it validated and approved by smiling security guards.
2) Metal detector
Men and woman are separated and checked by members of their own sex. Spectators will be told to stretch our their arms and spread their legs while security scans them with an eager metal detector.
3) Full body search
Guards politely ask permission to search one. Step 2 is repeated, but the metal detector is replaced with hands.
4) Possession search
One’s bags and various pouches are searched for weapons, alcohol or pet chickens.
5) Directors
A row of friendly volunteers will direct one to the nearest gate, according to one’s seat.
6) Lost-man directors
For those of us who struggle to follow directions on the first try, there are more volunteers dotted around the stadium who are willing to point you in the right direction.
7) Gate guards
Guards attend the various gates to ensure one is entering on the correct side.
8 ) Stadium hostesses/ hosts
Finally, helpful personnel attend each block of seating. They will gladly show one to one’s seat and direct one to the nearest WC or food stall.
After a highly efficient experience of the Port Elizabeth stadium, there seems to be hope yet for African efficiency.
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